![]() For all product defects, please return your product to Gerber for Warranty Services. Q: I broke a blade and would like to replace the part myself, can Gerber send me the part I need or can I get it from a Gerber retailer?Ī: For Liability reasons, we will not send blades or implements for self-repair. Our warranty covers material and manufacturing defects. Will Gerber replace it?Ī: No, stolen or lost products are not covered under warranty. Buff stained areas with a polishing cloth or a non-metallic scouring pad. After cleaning, re-oil your Gerber product with a good gun oil or 3-in-1 oil. Salt water is extremely corrosive and will attack and destroy any type of steel. If your Gerber product comes into contact with saltwater you must flush it with tap water immediately after use and coat it with a good quality lightweight oil. If your Gerber product comes in contact with any substance that you are uncertain about, it is always a good idea to wash your blade off with tap water, dry it, and apply a light coat of oil. Your Gerber product should be cleaned, dried, and re-oiled periodically to inhibit rust and corrosion this is especially true in a damp or marine environment. Corrosion can occur in the absence of proper maintenance. Stainless steel is not completely resistant to rust, but rather is more corrosion resistant to rust. Q: If Gerber uses stainless steel, why has rust occurred on my Gerber product?Ī: Gerber products use a 100% high-grade stainless steel. Q: I returned my Gerber for warranty, how long will it take until I have my Gerber back?Ī: Standard turn-around time is two to four weeks, pending product availability, seasonal activity and holidays. Please refer to Return Section below for the address to return the product. Is there a place I can return my Gerber for warranty repair?Ī: Currently, Gerber only completes repairs at their main factory in Portland, Oregon. If you still have questions, please call Gerber at 1-80 or email them at and provide your name, address, phone number, and the model of your Gerber product. ![]() Q: My Gerber product failed under normal use, is this covered under the warranty?Ī: Please refer to the warranty information that came with your product. ![]() To expedite the process, please provide as much information as you can about the knife and the issue. Grant's favorite Multi-Plier implement of all, the massively oversize lanyard attachmentĪfter lots of elbow grease, along with a generous helping of mini-wire-wheel-and-Dremel, then a touch of Rem Oil, this old girl is (almost) as good as new.A: Submit a warranty claim here. Unfortunately I did not have a pin spanner wrench the right size, or I would have taken it apart too. It was a bit of a struggle overcoming the 20-year old locktite on all the screws, but I finally got it apart!Ī close-up of this earliest style Gerber plier head, complete with massive pivot nut. Plenty of rust and sand, the evil twin demons of multitools everywhere. (of course, this not being my first multitool dissection, I made sure to snap a picture of the blade arrangement in both handles before taking it apart)Ī look inside the handle channels. No way to clean that up from the outside, so a complete tear down was the first order of business. There was rust blobs and sand on all the internal surfaces. The tool itself doesn't appear to have been used much, but someone ran her hard and put her away wet. ![]() Coincidentally, I just happen to be doing a little spit and polish on an old Multi-Plier this morning.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |